The ground freezes in December.Your calendar shouldn't.

We fill spring build calendars for New Jersey outdoor living contractors — without buying a single lead.

Jobs aren't lost to competitors.They leak out.

The work goes to whoever answered first, not whoever builds better.

Every quote you never signedis still worth money.

Two years of homeowners who asked for a price and went quiet.

Hardscape, patio, pool and outdoor kitchen builders New Jersey
Under 60 seconds — every lead answered No ad spend — ever You own everything — profile, footage, leads

The problem

You don't have a lead problem. You have a leak problem.

A homeowner calls three companies. Two are on a jobsite with the phone in a truck. The job goes to whoever picked up.

Response time decides the job

Inquiries that become booked appointments

0% 42-minute reply — the industry median
0% 2-minute reply
Same leads. The difference is who answered.

Where 100 inquiries go

A typical contractor's inbound, by outcome

27 never answered
45 answered too late
28 become estimates
Three quarters of your demand never turns into anything.

When homeowners call

Jobs booked outside business hours

41%

Homeowners sit down with the backyard problem after dinner, not at 10am.

An answering machine is not a response.

Who gets hired

Homeowners choosing among quotes

0% Hire whoever responds first
0% Everyone else, combined
Best builder in the county still loses to third callback.

Figures from published home services research including the MIT / Harvard Business Review lead response study and the ServiceTitan Home Services Benchmark. The 100-inquiry breakdown is illustrative.

What we build

Four systems, installed in sixty days.

01 · Lead rescue

Two years of quotes that never closed

Every homeowner who asked for a price and went quiet, contacted again with a booking offer. It's the fastest revenue in your business and almost nobody works it.

Live in week one
Paver patio · Chathamquoted 14mo ago
Pool deck · Madisonquoted 9mo ago
Outdoor kitchen · Summitquoted 22mo ago
Retaining wall · Berkeley Htsquoted 6mo ago

02 · Response engine

Every lead answered in under a minute

Tracked line, missed-call text-back, and a responder that handles calls, texts, forms and Google messages — nights and weekends included — then books the estimate.

Live within 21 days
Hi — looking for a quote on a paver patio, maybe 600 sq ft?
Thanks for reaching out. What's the address, and are you thinking spring install?
replied in 0:47

03 · Reputation and search

Show up in the towns you actually work in

Google Business Profile rebuilt around your real service area, plus an automatic review request the day every job closes out.

Days 15 to 45
★★★★★
4.9
Review requests sent automatically at job close-out — velocity and recency, not a one-time push.

04 · Proof and follow-up

Win the gap after the quote goes out

Before-and-after films of your projects, wired into the follow-up sequence. When a homeowner holds three quotes and decides on trust alone, this is what separates yours.

Days 30 to 60
BEFORE
AFTER
Sent at 24 hours, day 5 and day 12 after every estimate.

The math

One line item instead of eight.

Everything in those four systems, priced the way you would have to buy it piece by piece.

What it doesWho you'd hireTheir priceWith us
Tracked line + missed-call text-back Call tracking software $150 INCLUDED
Nights and weekends answered 24/7 answering service $600 INCLUDED
Two years of dead quotes reworked Consultant + SMS platform $400 INCLUDED
Google profile and local search Local SEO agency $1,100 INCLUDED
Review requests at job close-out Review platform $350 INCLUDED
Follow-up sequences after the quote CRM + automation build $350 INCLUDED
Project films and photography Videographer, 4 shoots a year $600 INCLUDED
Pages the traffic actually lands on Web designer $250 INCLUDED
Assembled yourself Eight vendors, eight invoices, eight people to chase $0 $0

Fixed cost, side by side

Same eight jobs getting done, every month

$0 Piece by piece
$0 Thawpoint retainer
0% less in fixed cost — $0 a year.

Or put it on a payroll line

The in-house version of the same job

$62k Full-time coordinator, loaded
$0 Thawpoint, twelve months
A hire covers the phone. This covers the phone, the search, the reviews and the film.

How you pay

Three numbers. No fourth one.

Once

$0 Build fee, charged at kickoff

All four systems installed, plus your first project shoot. Refunded in full if the response system is not live within 21 days.

Monthly

$0 Management, billed in advance

Replaces the eight line items above. No ad spend, no per-lead charge, cancel with thirty days' notice after the initial term.

Only when you get paid

5% On jobs the system brings you · min $1,500 · capped $5,000
$30,000 job$1,5005.0%
$75,000 job$3,7505.0%
$200,000 job$5,0002.5%

Invoiced only after the homeowner's deposit has cleared into your account. Never on referrals or repeat customers you brought yourself.

What one job does

Four patios pay for the year.

One $40,000 patio

What reaches your pocket after the fee

$0 Gross profit
$0 Our fee
$0 You keep
One extra job returns roughly $0 against a $0 month.

Break-even, year one

Build fee plus twelve months of retainer

$0 Total year-one cost
$0 Returned by 0 extra jobs
Job five is the one you keep all of.
$0 Lower fixed cost every year than assembling the pieces
8 → 1 Vendors to manage, invoices to reconcile, people to chase
$0 Owed on the performance fee until a deposit has cleared into your account

Comparison prices are typical New Jersey market rates for each service bought separately and are shown for scale, not as quotes from named vendors. Job economics assume a $40,000 project at a 30% gross margin; your own figures will differ. All fees are confirmed in writing before anything is signed.

Who it's for

Built for one kind of contractor.

A good fit

  • Hardscape, patio, pool and outdoor kitchen builders
  • Projects above $40,000
  • Anywhere in New Jersey
  • Booked by referral, wanting something predictable

Not a fit

  • Lawn care and maintenance-led businesses
  • Anyone buying leads by the piece
  • Anyone who won't let their work be filmed

FAQ

Questions contractors ask.

A one-time build fee covers the system installation and your first project shoot. After that it's a monthly management fee. On projects the system brings you, there's a performance fee — billed only after you've received the customer's deposit.

Exact pricing depends on scope and is put in writing before anything is signed. No ad spend, no charge per lead.

The reactivation campaign runs first and can produce a booked estimate in week two. The response system is live within 21 days. The full build takes about sixty days, and search visibility compounds over three to six months.

About two hours in week one — one kickoff call and one screen-share to grant access — then fifteen minutes a week. You keep ownership of every account throughout.

Return leads the same business day, show up to your estimates, and tell us what closes. We handle the rest.

No. Run both for ninety days and cut the lead spend once this outproduces it. Asking you to cancel your only lead source on our word would put all the risk on you.

The system answers instantly and qualifies the enquiry — project type, timeline, address. Real conversations route to you or to us. Nothing sits in an unread text thread.

If the response system isn't live within 21 days of kickoff, the build fee is refunded in full. If we miss the 60-second response commitment on more than 5% of leads in a month, that month is free.

You keep everything — Google profile, domain, pages, footage, leads, reviews — plus the playbooks so your crew can keep it running. Nothing is held hostage.

Find out where your leads are going

I'll pull up your Google profile, your reviews, and your site, and show you exactly where jobs are slipping. 20 minute call, no obligation.

Prefer to talk now? Call or text +1 (973)-355-7026

Legal

Thawpoint LLC provides marketing and lead generation services to residential contractors, including lead capture and response automation, past-customer reactivation campaigns, Google Business Profile management, review generation, landing page development, and photography and video production. Services are delivered remotely and on site in New Jersey.

The build fee is charged once, at the start of an engagement. Monthly management is billed in advance on the same day each month. Performance fees, where they apply, are invoiced only after the client has received a deposit on a qualifying project. All fees are stated in the written service agreement before work begins. Payments are processed by card or bank transfer.

If the response system is not live and answering leads within twenty-one days of kickoff, the build fee is refunded in full. Where a monthly response commitment is missed by more than five percent of leads in a given month, that month's management fee is credited. Refunds are issued to the original payment method.

Engagements carry an initial minimum term stated in the service agreement. After that term, monthly management continues month to month and either party may cancel with thirty days' written notice. On cancellation, all accounts, assets, footage and data remain the property of the client.

Thawpoint LLC collects client business information and customer contact data solely to deliver the services described above. We do not sell client or customer data. Data is returned or deleted on request at the end of an engagement.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as customer service or message delivery, is permitted solely for that purpose. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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